Privacy Policy

BGG Garden & Tree Care Services Ltd is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the steps we take to safeguard your data.
This privacy statement applies to all information you provide when using our website, www.bgggardencare.co.uk. By using the site, you consent to the practices described in this policy.
We may update this policy from time to time, so we recommend checking this page periodically for any changes. This policy was last updated on 28 January 2026.

Information We Collect

We may collect the following types of information:

Your name and job title (if relevant)
Contact details, including email address and phone number
Demographic details, such as postcode, preferences, and interests
Information relevant to customer surveys, enquiries, or promotional offers

How We Use Your Information

The information we collect helps us provide a better service and understand your needs. Typical uses include:

Maintaining internal records and improving our services
Sending updates about new services, special offers, or relevant news via email
Conducting occasional market research by email, phone, or post
Customising the website experience based on your interests

Security

We take the security of your personal information seriously. Physical, electronic, and administrative safeguards are in place to prevent unauthorised access or disclosure of data.

Cookies

Cookies are small files placed on your device to help analyse website traffic and enhance your browsing experience. They allow our website to remember your preferences and tailor its functionality to you.
When you first visit our website, you will be notified about cookie use and given the option to accept or block them. Continuing to browse the site constitutes consent. You can manage cookies through your browser settings. For more information, visit www.aboutcookies.org.

Cookies on our site may include:

Session cookies: Used to remember log-in information for secure areas of the site.
Analytics cookies: Tools like Google Analytics help us understand how the website is used, with all data anonymised.
Advertising cookies: Platforms such as Google Ads or Facebook may use cookies for targeted advertising and conversion tracking.

External Services and Social Media

Our website may feature content from third-party services (e.g., YouTube, Vimeo, SlideShare) or social sharing buttons. These services may collect information about your activity. We cannot control the data collection practices of these third-party sites, so please review their privacy policies.

Email Tracking

Some marketing emails may include tracking to measure engagement, such as open and click rates. This data is primarily used to improve communication. You may opt-out of tracking by unsubscribing from our mailing list.

Links to Other Websites

Our site may contain links to other websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

Controlling Your Personal Information

You may limit or prevent the use of your personal data in the following ways:

Opting out of direct marketing when submitting forms on our site
Changing your marketing preferences at any time by emailing us.

We will never sell, lease, or distribute your personal information without your consent, except as required by law.

You may request a copy of any personal data we hold about you. If you believe your information is incorrect, please contact us and we will correct it promptly.

Disclaimer

The information on our website is for general purposes only and should not be relied upon as professional advice. While we aim to keep content accurate, we accept no responsibility for loss arising from reliance on information provided here.

Due to the open nature of the internet, we cannot guarantee that our site is free from viruses or other harmful software. Please take necessary precautions when accessing content.